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Forum home > Welcome to Ovifans! > Can't log in with Facebook?

Author: Ann    728 posts    Class: Admin
Posted: 12:04 am Dec-07-2017
#2503

We received reports from members that they could not log in from their Facebook account. We investigated
the issue and found that recent changes made by Facebook severely collide with the workings of our website
platform, causing problems for members that log in from their Facebook account.

Unfortunately there is no quick, easy fix to resolve this problem. In order to fix this issue, part of the
code for our website platform will need to be rewritten. That will be done, but it will take a significant
amount of time to do.

For the time being, we have disabled the option to log in via Facebook. We will enable it again once
rewriting the appropriate code has been completed.

As always, all accounts are and will remain accessible by login in with your username and password.
If you do not remember your username and/or password, use the forgotten password feature to recover
your password via email.

Members that used to log in through Facebook can retreive their password by using the email address
provided to Facebook for the forgotten password feature.


Edited last by: Ann @ Dec-07-2017 12:05 am